- Lead a team warehouse operative across a number of business areas from goods in to dispatch
- Ensure excellent customer service levels are constantly achieved.
- Take an overview of your work area/shift to ensure standards are maintained to the highest level.
- Support all areas of the business to achieve the highest customer service level.
- Be the point of contact on a day-to-day basis for any warehouse related issues.
- Deputise for the Contact/warehouse manager in their absence.
- To manage stock integrity: the receipt, storage, retrieval, and timely preparation and loading of goods for shipment.
- To organise and allocate the warehouse teams duties daily, to maintain high levels of motivation within the team to ensure that good teamwork leads to excellent customer service.
- Ensure effective deployment of all staff (both agency and permeant)
- To plan and manage staffing resource (including holiday cover).
- Understand SLA for own area of responsibility.
- Ensure all inbound goods are received and put away activity is completed within 24hours of receipt.
- All outbound goods are second checked for accuracy, that there is a loader and driver signature, registration/trailer number and date on all paperwork for all collections.
- Ensure load manifest is checked, completed, and signed off daily.
- Monitor and communicate absence levels for your area/shift.
- Train team to the highest level and understand all SOP’s.
- Establish a focused and highly skilled team.
- Assist in all aspects of the warehouse from goods in to dispatch.
- Ensure stock is available to pick in the most effective manner.
- Maintain stock availability to the highest level.
- Understand daily volumes and capacity planning to meet the needs of the business.
- Maintain daily weekly audits as and when required.
Communication
- Attend team meetings as and when required.
- Conduct verbal/and written handovers/team briefings/SOP/How to documents.
- Complete on the job training and train new starters.
- Review team members performances, identifying strengths and weakness.
- Update the warehouse communication boards with business news.
- Lease with external suppliers (transport, packaging) as and when required.
Take ownership for your own development
Health and safety.
- Ensure all site induction and SOP are completed for all new starters (including agency)
- Carry out regular inspections of your area and daily standards are to the highest level.
- First aid – Desirable
- Fire Marshall – Desirable
- Complete near miss and incident reports and report any concerns.
- Complete racking checks as requested on time and in full.
- SESS (Racking inspection trained) – Desirable.
- Ensure pre-start checks are completed daily across the warehouse.
- Understand and take the lead role in updating and training out all SOP (Standard Operating Procedures)
People Management
- Monitor and communicate absence levels for your area/shift.
- Conduct RTW in the absence of the Contract/warehouse manager.
- Ensure there is no effect on the business during holidays/sickness.
- Mentor and develop you team.
Leading your team
- Lead by example.
- Treat everyone as equals
- Fair and consistent approach
- Encourage the team to be involved.
- Challenge and drive the team.
- Proactively developed your teams’ skills and knowledge.
Problem solving
- Able to solve issues with minimum assistance.
Confident in decisions made are correct
The successful candidate will demonstrate the following experience, skills, and behaviours:
- GCSE (or equivalent) Maths and English Grade C
- Ability to work under pressure.
- Proactive not reactive
- Problem-solving skills.
- Interpersonal skills.
- Communication and reporting skills.
- Positive Work Ethic
- Team working skills
- Possess high regard for
- Health and Safety in the workplace
- Quality and Hygiene in the workplace
- Environmental Awareness
- Management & Leadership skills
Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
