Currently recruiting for an Ops Administrator for a busy Vehicle Management company based south of Leicester.
Purpose of the role
To assist the Operations team in day to day administrative tasks whilst maintaining elevated levels of customer service. To find the best solutions for vehicle deliveries, reallocated vehicles and to provide support with the sale of vehicles process. Deal with both personal and business customers in arranging their vehicle movements, whilst dealing with all associated paperwork.
· To forge and maintain strong relationships with our customers
· Dealing with vehicle movement requests via email and telephone
· Dealing with customer enquiries via email and telephone
· Accurately entering data to our fleet management system
· Performing a wide range of office and administrative tasks whilst working closely with the Operations team
· Improve Service Delivery to the Customer and as such increase Customer Satisfaction
· Maintain initial e-mail contact, taking all the specific e-mails from Customers within the Operations Team, whilst utilising relevant experts within the Team when necessary.
Skills and Experience
· Experience in the Motor Trade (Preferable not essential)
· Excellent communication skills
· Ability to prioritise workload
· High attention to detail
· Flexible working approach
· Professional attitude
· Punctual & reliable
Hours of work:
Monday- Friday 8.30am-6pm
If you would like to apply for this position please email your CV to firstname.lastname@example.org or call 0116 3666181
This vacancy is based in the United Kingdom. Barker Ross Staffing Solutions only operates in the UK and can only process applications from candidates who are currently a resident and eligible to work in the UK.
Whilst we endeavour to contact you following your response due to the high volume of applications this cannot always be possible. If you have not had notification within 7 days unfortunately your application has not been successful.
This vacancy is being advertised on behalf of Barker Ross Group who is acting as a recruitment agency.
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