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Location: Aberdeen, Scotland
Salary: Up to £9.61 per hour
Posted: about 1 month ago
Contract Type: Permanent
Industry: Industrial
Contact Name: Malgorzata Kogut

On Site Customer Support

Job Description

Barker Ross is currently looking for a On Site Customer Support for one of our client based in Aberdeen (AB23 area).

As Customer Support based within our customer site in Aberdeen, you'll ensure that excellent and effective customer service is delivered at all times.

As our customer contact, you'll understand their needs, resolving queries and working to establish a productive and profitable relationship. You will be responsible for all inventory held on site.

Key responsibilities:

  • Monitor, replenish and order stock to onsite automated vending machines
  • Provide excellent customer service and adhere to customer contractual requirements at all times, responding to queries in a timely manner.
  • Source and supply special or new products for the customer as required
  • Ensure all paperwork is completed accurately and within required timescales
  • Coordinate the maintenance and repair of any products required.

The ideal candidate:

  • Warehouse experience and Driving Licence are essential
  • Previous experience in customer facing roles, with excellent customer service skills
  • Good organisational and prioritising skills
  • Strong communication and relationship building skills
  • Ability to work on own initiative and resolve issues

What you'll get in return

The chance to join a multinational organisation with ambitious growth plans and one where team members truly matter. Our people focus incudes engagement, development opportunities and career path, diversity and the ability to influence.

As one of our employees, you can expect to receive a competitive salary in addition to a variety of benefits, including 30 days annual leave (inclusive of bank holidays), free car parking, defined contribution pension scheme and employee discounts on products and retailers.

The shift times are as follows:

Shift

Sun

Mon

Tue

Wed

Thu

Fri

Hours

Day

-

0700-1500

0700-1515

0700-1500

0700-1515

0700-1500

38

Back

-

1500-2300

1500-2315

1500-2300

1500-2315

1400-2200

38

Night

2300-0700

2300-0700

2300-0715

2300-0700

2300-0715

-

38

Frequency of each shift is fixed for two weeks (i.e. 2 weeks day>2 weeks back>2 weeks night)

Weekend overtime - there is a need to work Sat/Sun overtime amongst the team; this is flexible amongst those who support OT, (i.e. someone can work a Saturday one weekend and a Sunday the following weekend)

Shift

Sat

Sun

Day

0700-1200 (5)

0700-1000 (3)

#weareBRG

This vacancy is based in the United Kingdom. Barker Ross Staffing Solutions only operates in the UK and can only process applications from candidates who are currently a resident and eligible to work in the UK.

Whilst we endeavour to contact you following your response due to the high volume of applications this cannot always be possible. If you have not had notification within 7 days unfortunately your application has not been successful.

This vacancy is being advertised on behalf of Barker Ross Group who is acting as a recruitment agency.

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