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Location: Crick, Northamptonshire
Salary: Up to £19500 per annum + 33 days holiday, pension, company benefits
Posted: 26 days ago
Contract Type: Permanent
Industry: Logistics Logistics Logistics Logistics
Contact Name: Ian Everett

Logistics Customer Service Operator

Job Description

A hugely successful leading supply chain and distribution business has an immediate opening for an exceptional Customer Services Operator with Transport experience to join the business in Crick, Northamptonshire on a full time permanent basis. Working Mon to Fri from 10.30am to 6.30pm, the company will provide full training in a very friendly, hard working environment from where you can develop your career.

Reporting directly into the Account Manager you will provide essential support to the team covering the following areas: liaison with the team of drivers, inputting information from driver return runs into the debrief document in Excel, consignment processing, proof of delivery administration, scanning documentation, providing back up paperwork for invoices, answering the telephone, dealing with queries, building effective relationships with drivers and providing excellent levels of customer service.

The role would suit a highly pro-active individual who has worked in a busy transport office previously and who understands the pressures that this type of role can bring. It is essential that you have superb attention to detail, possess excellent communication and organisational skills and can demonstrate flexibility with a can-do attitude. An ability to work to deadline, and prioritise your work is essential. A certain strength of character will be required not only in dealing with drivers but also to manage a busy workload. Proficiency with Word and Excel will be required as will a team focused work ethic to achieve departmental standards. Continuous improvement will come naturally to you and you will enjoy identifying areas that can be made more efficient.

If you can demonstrate energy, enthusiasm, flexibility and a desire to go the extra mile and enjoy the varied nature of the transport industry then send your CV fro immediate consideration.

Due to the nature of the business a requirement to successfully complete a basic DBS check prior to appointment will be required.

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This vacancy is based in the United Kingdom. Barker Ross Staffing Solutions only operates in the UK and can only process applications from candidates who are currently a resident and eligible to work in the UK.

Whilst we endeavour to contact you following your response due to the high volume of applications this cannot always be possible. If you have not had notification within 7 days unfortunately your application has not been successful.

This vacancy is being advertised on behalf of Barker Ross Group who is acting as a recruitment agency.

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