Location: Leicester, Leicestershire
Salary: £24000 - £27000 per annum + Pension, Free Parking, Canteen
Posted: 3 months ago
Contract Type: Permanent
Industry: Technical
Contact Name: Russ

IT Help Desk Technician

Job Description

We are working with an established, local manufacturer who is seeking to recruit an experienced IT Help Desk Technician to join them on a permanent basis. The purpose of this role is to support the business with a variety of issues including equipment support and troubleshooting.


£24,000 to £27,000 per annum
Pension scheme
Canteen facilities
Onsite parking


Provide equipment support (Workstations, Laptops, Printers, Tablets etc.)
Remote field service support to employees
Monitor equipment inventory and order stock as needed
Execute Incident, Change and Root Cause ITIL processes
Work closely with system architect and information security teams in designing and deployment of secure solutions
Ensure the compliance of all new infrastructure services within agreed standards

Our ideal candidate

Previous experience in a similar IT Help Desk Level 2 type role is essential
Degree educated or technical certifications is desirable but not essential
Working knowledge of Oracle R12 application systems preferred
Knowledge of software and/or processes of security, databases, internet etc.
Strong problem solving skills and decision making ability
Confident enough to succeed in a very autonomous role
Full UK driving licence is preferred as travel to other sites may be a possibility

If you are interested in the IT Help Desk role, please apply today!


This vacancy is based in the United Kingdom. Barker Ross Staffing Solutions only operates in the UK and can only process applications from candidates who are currently a resident and eligible to work in the UK.

Whilst we endeavour to contact you following your response due to the high volume of applications this cannot always be possible. If you have not had notification within 7 days unfortunately your application has not been successful.

This vacancy is being advertised on behalf of Barker Ross Group who is acting as a recruitment agency.

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