Our client provides care and support services across London. They deliver care and support to customers with a wide range of needs, specialising in services for older people and for people with mental health issues and learning disabilities. They also deliver a wide range of shorter term services which provide customers with intensive support.
Position Available: Head of Services - Learning Disabilities and Mental health, Bromley, £50k pa, permanent, 39 hrs per week
This role is a senior management role with a brief to lead and deliver on business and quality
performance outcomes, strategic projects, develop external networks and relationships, and
leadership of operational strategy, as well as leading and motivating your managers to deliver high quality support through an agreed set of resources and funding
DELIVERING HIGH PERFORMANCE
1) Lead and be directly accountable for the business performance and quality outcomes of an
agreed portfolio of operational services; ensuring that resources are effectively organised
and managed to provide best value return and great outcomes.
2) Work with other senior leaders and colleagues to translate strategy into an
effective and deliverable Operational Plan which delivers the outcomes desired by the people
we support and families, commissioners and regulators.
3) Lead, develop and motivate your managers to deliver against the operational plan and
agreed KPIs ensuring that you set and manage financial and quality performance
4) Work with other senior leaders and colleagues to successfully implement and embed
significant organisational change and transformation projects in your service portfolio
5) Actively manage relationships with commissioners and key partners to ensure retention of
your services and to influence opportunities for growth.
DEVELOPING REACH AND PRACTICE
6) To lead the advancement of high quality and expert practice, ensuring that teams are skilled
at supporting people with complex support needs and their families.
7) Interpret relevant national and regional strategies and policies ensuring that operational
delivery reflects the right priorities and guidance.
8) To identify and lead on the development of shared resources, skills and experience that
support people and their families to have better and inclusive outcomes.
9) Lead the organisation's development as the Expert Advisor on an agreed area of operational strategy as agreed with the Director.
10) Lead on quality and improvement practice within your area, supporting a culture of effective audit, reflective practice, continuous learning, challenging poor practice and enabling
11) To work closely with the Director and Area Managers to continue the growth and
development of high quality and innovative new services.
12) Champion the involvement of the person and their family in all aspects of their care and
support, and generally in the design, delivery and review of support and services.
13) To evaluate the locality management teams to promote compliance with legislation, policies
and procedures and best practice, including quality standards, health and safety, risk
management and incident reporting.
14) Manage and respond to significant complaints and incidents and where necessary ensure
investigations are thorough and report findings and recommendations to key stakeholders.
15) Conduct regular formal reviews of practice to ensure appropriate standards are adhered to
- Demonstrable complex service management experience,
leading teams and manging resources in a Health or Social
- Growing services that deliver high quality support and great
· Innovating change in practice to achieve wholescale service
improvement and better outcome delivery.
- Leading change management projects enabling teams to
creatively share resources and learning.
· Working with families to achieve better social inclusion and
outcomes for people we support.
· Managing and improving quality of support and performance
and use of resources for service delivery
- Highly effective written, verbal and presentational
communication skills, able to facilitate groups and present
convincingly at all levels
· Able to use consultancy techniques and skills to support
and co-produce change
- Qualified in Social Care/ Occupational Therapy/
Psychology/Mental Health Nursing and relevant post
· Advanced Practitioner knowledge, able to advise on or
support highly skilled assessment of people with complex
health and social care support needs.
- Sound knowledge of practices and skills appropriate to
best practice in mental health/learning disabilities. This
includes a strong understanding of CQC and other
regulatory requirements and frameworks, including DoLS/
MCA, safeguarding , MHA and the Care Ac
How to apply:
If you feel that you fully meet the above outlined criteria for this role and would like to apply for this post, please forward your CV for consideration.
*Please note the above outlined experience is the 'minimum' first stage criteria for this role, we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position.
Disclaimer: This vacancy is based in the United Kingdom. Barker Ross Health&Social Care only operates in the UK and can only process applications from candidates who are currently a resident and eligible to work in the UK.
Whilst we endeavour to contact you following your response due to the high volume of applications this cannot always be possible. If you have not had notification within 7 days unfortunately your application has not been successful but we will keep your details on file for future opportunities.
This vacancy is being advertised on behalf of Barker Ross Group who is acting as a recruitment agency.