Location: Leicestershire
Salary: £22000 - £50000 per annum + negotiable
Posted: about 1 year ago
Contract Type: Permanent
Industry: Technical
Contact Name: Rebecca Clements

Field Service Engineer - Depot based

Job Description

Job Title

Field Service Engineer -Construction/Demolition Vehicles

Location (Postcode)


Salary Range

OTE's range from £22 - £50K+

Job Reference

RC 55029


Attractive rates of pay, Pension scheme, 22 days paid holiday + bank holidays + 1 day for every 5 years completed service, medical insurance scheme, merchandise purchases at cost, sickness scheme, childcare voucher scheme and private medical health

Advert Wording

We are seeking a Field Service Engineer to carry out Machine Plant Diagnostics, Servicing and Repairs to JCB Construction, Agricultural, Industrial, Heavy Line and Recycling Equipment to the highest standard within the Dealership territory to new and existing Customers.

This is a Customer facing role which requires you to build strong Customer relationships within the Service sector of business.

Advert Wording: Insert below

A fantastic opportunity is available for a Field Service Engineer to join a well established, leading UK JCB dealership. This is a customer facing role which requires you to build strong customer relationships within the service sector of the business. You will need to promote and present a professional image and offer service solutions to our customers and frequently liaise with JCB Manufacturer.

Please note you must have:-

Clean driving licence and good driving record

Full driving, Fork Lift Truck driving licence (training will be provided)

The ideal candidate will be experienced and competent to:-

  • To carry out repairs to the highest standard to provide a " First Time Fix" to the customer
  • Excellent operation of the PDA unit to input job information and write-up data
  • Service and maintain JCB and other Equipment to the Manufactures specifications
  • Possess excellent laptop computer technical diagnostics skills
  • Build and document knowledge about the customer company and its technical operations
  • To promote the organisation and the JCB brand to new and existing customers
  • Delivering results under pressure to strict deadlines
  • To promote aftermarket products and services to the customer
  • Proactively develop yourself through JCB training courses and other medias available
  • Carry out all work practices in line with company health and safety policy
  • Meet and exceed customer expectations whilst maintaining profitability
  • Contribute to overall company success through teamwork and good communication within the company
  • Build strong and positive relationships with the customer
  • Feedback any important customer information to the company

Essential Attributes:-

  • To communicate efficiently and express your ideas clearly and confidently at all levels verbally, in print and via the telephone
  • Analysing and Investigating, ability to gather information systematically to establish facts and principles for problem solving
  • Commercial Awareness, ability to understand the commercial realities affecting the organisation
  • Time Management, ability to manage time effectively, prioritising tasks and working to deadlines
  • Initiative and Self-Motivation, ability to act on initiative, identify opportunities and be proactive in putting forward ideas & solutions

The hours for this role are:-

  • 00 - 16.30 hours, half an hour unpaid lunch break - 40 hours working week
  • Overtime; First 4 hours at time and a half rate, over and above first 4 hours double time rate

Call out rota; Frequency of rota system varies from depot to depot and would be discussed during the interview process with the relevant Depot Manager

Call out:-

  • Initial payment of £50.00 normal working week
  • £75.00 bank holiday working week and £100.00 Christmas period for being on call

For immediate consideration please send your CV without delay!


This vacancy is based in the United Kingdom. Barker Ross Staffing Solutions only operates in the UK and can only process applications from candidates who are currently a resident and eligible to work in the UK.

Whilst we endeavour to contact you following your response due to the high volume of applications this cannot always be possible. If you have not had notification within 7 days unfortunately your application has not been successful but we will keep your details on file for future opportunities.

This vacancy is being advertised on behalf of Barker Ross Group who is acting as a recruitment agency.

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