Barkerross is currently looking for a Facilities supervisor for our new client,
Your hours of work will be Monday-Friday 07:30-16:30
As a Facilities Supervisor you might have to work extra hours to suit the businesses needs,
The overall purpose of this role is to monitor the on-going quality of work of the caretaking staff
(cleaners/gardeners and Concierge staff) within the Facilities Management team, with the goal of ensuring
our estates achieve an 'excellent' rating.
You will be responsible for motivating staff on a regular basis and
to provide support and training as and when required.
This is an important action-orientated role, providing support to the Facilities General Manager and a vital
link between staff working on our estates and the office. You must be well organised at all times, in order
to operate to the highest standards and inspire our people to achieve them. If we fall short, you should
take ownership to ensure issues are fully resolved. The 'buck' stops with you. Think like a resident,
anticipate their issues and address them. We shouldn't receive any complaints.
Responsibilities / Tasks
Duties include but are not limited to:
The Estate Looks Great
Quality: take pride and ensure every estate achieves a 'good' or 'excellent' rating from the Quality
Site Audit (our tried and tested tool for monitoring standards). Address any deficiencies identified
and take ownership of the actions to resolve them. Ensure every estate 'looks like we live there'
and like we really care. Our end clients (the property owners) are paying for our services and
expect the best. Items such as the condition of the bin stores can enhance or destroy Encore's
reputation. Quality should be paramount in the delivery of our services.
Quick Response: as you will be on site regularly, fix issues of deficiency in service with staff on
the spot or the issues are out of our control, raise them with the Estate Manager. Ensure staff
report issues on our estates correctly, following the procedures we have in place. Once you/your
team have reported an issue, your role is to ensure it gets resolved. Only reporting it is not enough
- own it through to completion.
Everything Is Correct
Scope of Services: ensure the Scope of Services (our specification for each site) is being followed
and used as a working document. It must be tailored to each site and include specific duties which
may change throughout the year. It must be completed by each team and logged correctly every
Health & Safety: ensure staff are working safely and in accordance with the training and
guidelines provided. Perform spot checks to ensure correct personal protective equipment is being
EPMG Facilities Management Ltd.
used when required. Ensure staff are testing systems in accordance with legislation, testing is logged
and that any faults are reported immediately.
Staff Performance: nurture a high-performing team who are inspired to perform their roles
brilliantly and with a sense of pride and purpose. Ensure they know what is expected, and have the
right tools and training to effectively perform their duties at all times. Address any underperformance issues quickly and effectively and in-line with Encore staff guidelines. Don't accept
second best from your staff.
Staff Training: train new members of staff and assist with on-going training for existing staff to
address their personal development areas and to ensure staff are working correctly.
Holiday and sickness cover: work with the Facilities Officer to ensure cover is provided to our
teams/estates when short-staffed due to holidays or sickness, this will range from front-ofhouse/Porter duties to cleaning and basic maintenance duties.
Vehicles: our vans are a key part of the image of our company. It is your responsibility to ensure
staff are taking care of their vehicles, that they are kept clean and tidy and that the equipment
within them is stowed safely and tidily.
Good with Money
Additional/one-off Works: coordinate and oversee additional works which can be carried out
by site-based staff in order to save money for the sites. Work with the Facilities Officer to ensure
works are scheduled, charged and administered correctly.
Stock Management: oversee management of the stock required by staff - there should be no
excuse for not doing a job because of lack of cleaning products or equipment. Ensure stock and
equipment is stored safely whether in a van or on an estate.
Servicing and repairs to equipment: the machinery and tools our staff use are paramount in
them performing their duties. You are responsible for ensuring these are maintained and serviced
in accordance with guidelines. Any breakdown in equipment should be handled promptly and a
replacement provided in order to minimise downtime.
You will be moving between Nottingham, Northampton and Peterborough,
The role will be salaried upto £28,000 per year dependant on experience,
If this role is something you would be interested in, apply or call ALEX on 01158960888 !
This vacancy is based in the United Kingdom. Barker Ross Staffing Solutions only operates in the UK and can only process applications from candidates who are currently a resident and eligible to work in the UK.
Whilst we endeavour to contact you following your response due to the high volume of applications this cannot always be possible. If you have not had notification within 7 days unfortunately your application has not been successful.
This vacancy is being advertised on behalf of Barker Ross Group who is acting as a recruitment agency.
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