Location: Felixstowe, Suffolk
Salary: £18000 - £20000 per annum
Posted: about 1 year ago
Contract Type: Permanent
Industry: Logistics
Contact Name: Adam Deeprose

Customer Service Coordinator (Ocean Shipments)

Job Description

An exciting opportunity has arisen for a high calibre Customer Service Coordinator to join a world leading Supply Chain Management company on a full time permanent basis at their site in Felixstowe.

If you are looking for a business who take the time to fully support you and your development this might be the one for you! You will ensure that the company branch executes all ocean shipments effectively and efficiently to meet and exceed customer and company expectations. You will responsibly coordinate ocean shipments to ensure the customer receives excellent service. The key function of the role will be arranging transport for high profiled customer of the company.

As a candidate, you need to be dedicated to first class customer service, have excellent organisational skills, be IT literate including experience with CHIEF, have extensive customers procedures experience and have knowledge of the supply chain from origin to destination.

You will work within a team of 7 Customer Service Specialists reporting into the Customer Service Manager, so the ability to be a key team player, motivate and develop other team members is essential.

Being dedicated and pro active, you will be a keen problem solver with experience in change management and Kaizen/PDCA training. You will have a strong financial understanding of invoicing to customer and paying suppliers. A Diploma in Freight Forwarding or a CILT membership would put you at a distinct advantage.

Salary for this opportunity is £18,000-£20,000 dependent on experience with an incremental salary grade of up to £28,200. This role is Monday to Friday, 40 hours per week.

For immediate consideration send your CV without delay!


This vacancy is based in the United Kingdom. Barker Ross Staffing Solutions only operates in the UK and can only process applications from candidates who are currently a resident and eligible to work in the UK.

Whilst we endeavour to contact you following your response due to the high volume of applications this cannot always be possible. If you have not had notification within 7 days unfortunately your application has not been successful but we will keep your details on file for future opportunities.

This vacancy is being advertised on behalf of Barker Ross Group who is acting as a recruitment agency.

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