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Location: Coventry, West Midlands
Salary: Negotiable
Posted: 11 days ago
Contract Type: Permanent
Industry: Logistics
Contact Name: Ian Everett

Customer Service Advisor (Coventry)

Job Description

A fantastic opportunity has arisen to join one of the UK's leading manufacturers who due to their continued success and growth are seeking to appoint a customer service advisor within the Coventry area. This is an excellent opportunity to work as part of a growing, busy and highly motivated team, reporting to the Customer Service manager.

The role consist of offering a high level of customer service, dealing with incoming calls from existing customers, the input of orders / data onto the company system, liaising with operational staff, drivers and external sales managers. Transport planning experience would also be an advantage to this role.

Raising quotes and pricing is also key to this role, therefore sales experience would be of benefit.

You will be required to work as part of a team and also on your own initiative.

Qualifications in customer service would be an advantage, however there will be opportunities to have additional training and obtain the relevant NVQ's.

Essential Skills:

  • Track record in customer service related roles
  • MS Office skills generally - use of Excel and able to pick up internal systems
  • Good level of Maths and English
  • Team player
  • Flexible
  • Able to multi task
  • Punctual
  • Reliable

Additional Skills:

  • Transport planning background would an advantage

This is an urgent role - apply now, don't miss out! Please email for any further information

#weareBRG

This vacancy is based in the United Kingdom. Barker Ross Staffing Solutions only operates in the UK and can only process applications from candidates who are currently a resident and eligible to work in the UK.

Whilst we endeavour to contact you following your response due to the high volume of applications this cannot always be possible. If you have not had notification within 7 days unfortunately your application has not been successful but we will keep your details on file for future opportunities.

This vacancy is being advertised on behalf of Barker Ross Group who is acting as a recruitment agency.