Location: Oxford, Oxfordshire
Salary: Up to £12.22 per hour
Posted: 5 months ago
Contract Type: Any
Industry: Health & Social Care
Contact Name: Rahul Matharu

Support Coordinator - Oxford - Housing / Social Care

Job Description

Our client is a housing association which specialises in buying, renting homes as well integrating health and social care to make a difference.

Position Available: Support Coordinator- Oxford 3-4 month contract, however could potentially turn into a full time permanent role.

Pay Rate: £12.22ph, 37.5hrs

Role Purpose:

· To develop client / family or children and young people (as appropriate) led support using person-centred approaches.

· To undertake assessments and to produce and review support and safety plans for individuals to ensure a high quality standard of support that promotes independent living.

· To ensure a high standard of service delivery is achieved by championing Home's values, policies and procedures including safeguarding clients / families or children and young people (as appropriate) and other people at risk of abuse.


  • Co-ordination and development of Level 1 and Level 2 Support Workers.
  • Co-ordination and support of Volunteers, Mentors and hosts, including befriending and peer support volunteers.
  • Provide induction support and guidance to new colleagues and volunteers.
  • No direct responsibility for a budget.
  • Ensure application of any agreed screening processes, and make eligibility, referral, allocation and assessment decisions based on risk and client / family or children and young person (as appropriate) need
  • Deputise for Client Services Manager / Senior Client Services Manager
  • Provide direct support to higher risk clients requiring more intensive support in specialist services
  • Co-ordination and lead responsibility for engagement with formal panels and processes such as MARAC, Safeguarding, team around the child/family, MAPPA, and any multi agency health meetings.
  • You are required to be flexible to work within other office/service locations in the future within an agreed area of your initial office location

Experience Needed

  • Knowledge and experience of relevant client groups to the service.
  • Significant experience of working in a support or care environment is essential
  • Experience of assessing and monitoring clients' / families or children and young peoples' needs and skills (as appropriate).
  • Experience of person-centred support and safety planning.
  • Experience of co-ordinating or developing other support workers
  • Experience of inducting, co-ordinating and supporting volunteers (where applicable).
  • Experience of overseeing landlord and housing management duties, including re-letting of rooms, collection of rents and reporting repairs (where applicable).
  • Experience of taking formal tenancy action, up-to and including court proceedings (where applicable).
  • Experience of working as part of a team.
  • Basic knowledge of housing benefit, income support and other welfare benefits is desirable. Knowledge of issues affecting individuals who require support.
  • Experience of supporting clients / families or children and young people (where appropriate) to access the resources available to a local community
  • Knowledge of the statutory framework of provision of support for the client group / families or young people (as appropriate).
  • Knowledge of SMART principles
  • Basic understanding of housing law i.e. tenancies, evictions etc.
  • Good understanding of relevant regulatory requirements e.g. Care Quality
  • Ability to uphold and implement client's values, policies and procedures
  • Understand principles of person-centred support and safety planning.
  • Be able to implement safe practice in accordance with risk assessment processes.
  • Ability to recognise risk and implement safeguarding procedures and reporting where necessary
  • Ability to work independently without constant supervision is essential.
  • Ability to implement the Volunteer Policy and Handbook (where applicable to role).
  • Ability to maintain confidentiality and work professionally in the workplace.
  • Good written and verbal communication skills.
  • Ability to manage difficult situations and to use initiative.
  • Ability to adapt to change and undertake self-development and training.

How to apply:

If you feel that you fully meet the above outlined criteria for this role and would like to apply for this post, please forward your CV for consideration to

*Please note the above outlined experience is the 'minimum' first stage criteria for this role, we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position.


Disclaimer: This vacancy is based in the United Kingdom. Barker Ross Health&Social Care only operates in the UK and can only process applications from candidates who are currently a resident and eligible to work in the UK.

Whilst we endeavour to contact you following your response due to the high volume of applications this cannot always be possible. If you have not had notification within 7 days unfortunately your application has not been successful.

This vacancy is being advertised on behalf of Barker Ross Group who is acting as a recruitment agency.

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