One of the UK's leading cash management distribution businesses that operates across the retail, public and financial sectors and they currently have an exciting opportunity for a Branch Shift Manager to join their team at their Birmingham site on a full time, permanent basis.
The successful applicant candidate will manage the day- to-day operational performance, responsible for the planning and control of the operation with a view to ensuring the delivery of outstanding service, operational excellence and to exceed financial targets.
Reporting to the Branch Manager, key accountabilities will be:
- To ensure financial targets are met.
- Levels of customer service are achieved and maintained
- To achieve operational effectiveness within the Branch
- Proactively and professionally manage customer relationships, delivering superior customer satisfaction at all levels
- Ensure compliance with all Company programmes, processes and procedures
- Day-to-day management, recruitment, retention, motivation, training and development of employees
- Ensure that the companies Health and Safety policies are clearly understood and implemented.
Key to your success will be your ability to man-manage. You will be a natural people person yet firm but fair and demonstrate a high degree of professionalism. A certain strength of character will be required (to praise on a job well done, and to highlight areas that need improvement).
It will be your responsibility to ensure your team feels valued and that their contribution is recognised and rewarded. You will ensure that business critical KPI's are achieved in relation to jobs, cost, and margin per hour, as well as in service level agreements ensuring that all deliveries are made when expected.
It is essential that you possess excellent communication and organisational skills with bags of common sense and customer service skills! The role would suit an individual who comes from a warehouse/parcel/logistics background, can use their initiative, is fully committed, and can manage without supervision.
The Salary for this position is paying between £29k - £31k
The hours will be on a rotating shift pattern working, 5am - 1pm and 12noon - 8pm
This vacancy is based in the United Kingdom. Barker Ross Staffing Solutions only operates in the UK and can only process applications from candidates who are currently a resident and eligible to work in the UK.
Whilst we endeavour to contact you following your response due to the high volume of applications this cannot always be possible. If you have not had notification within 7 days unfortunately your application has not been successful.
This vacancy is being advertised on behalf of Barker Ross Group who is acting as a recruitment agency.
All communication with us is subject to the conditions outlined in our privacy notice.
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