Location: Kingston upon Thames, London
Salary: Up to £38708 per annum
Posted: 7 months ago
Contract Type: Temporary or Contract
Industry: Health & Social Care
Contact Name: Colette Niles

Service Manager - Domestic Violence (Kingston)

Job Description

Position Available: Service Manager - Domestic Violence (Kingston), temporary until end of September 2021 with the possibility of extension. 37.5 hours, £38,708kpa

Role Purpose:

The service manager will have strategic responsibility for coordinating and managing the Independent Domestic Violence Advocacy (IDVA), early intervention and refuge services across Kingston.

The post holder will be the strategic lead in developing multi-agency arrangements in Kingston working with both statutory and voluntary agencies.

The post holder will operate within both a local and national context, and will be working closely with the national senior operatio refugens manager.

The post holder will provide line management and support to staff. This will include providing supervision on complex casework issues such as child protection, adult safeguarding and overseeing operational emergencies and ensuring high standards of casework.

The post holder will also be responsible for ensuring that contractual and other funding requirements are met fully and that high quality standards are maintained.

The job involves working closely with staff that support survivors of domestic violence and their children in crisis using our services.

The post holder will be responsible for co-ordinating a weekly one-stop-shop service and for the delivery of group work sessions some of which take place in the evening.

As a member of the management team, the post holder will be required to participate with other managers in an out-of-hours management service.

Experience required:

  • Practical experience of working in a women's refuge/residential/health and/or community setting.
  • Extensive experience of sensitively assessing and responding to the needs and risks of women and children experiencing gender based violence.
  • Significant experience of providing direct emotional and practical support to people seeking support/advice e.g. social services, residential work or the voluntary sector.
  • Experience of managing refuge and/or supported accommodation and/or service provision.
  • Experience of managing the security and well-being of survivors of domestic violence
  • Experience of managing complex casework, including issues such as child abuse, mental health, substance abuse, working with trauma in adults and children and crisis intervention.
  • Proven experience of safeguarding children and vulnerable adults.
  • Proven experience of advocating for clients.
  • Experience of preparing effective reports for case conferences or similar proceedings in which women and children may be involved.
  • Experience of managing and developing teams and individuals
  • Experience of managing budgets effectively.
  • Experience of managing change.
  • Experience of working with Quality System Frameworks
  • Evidence of an awareness of the dynamics and impact of domestic violence and how best to support survivors, including addressing homelessness.

How to apply:

If you feel that you fully meet the above outlined criteria for this role and would like to apply for this post, please forward your CV for consideration to or call me directly on 07824016243


Disclaimer: This vacancy is based in the United Kingdom. Barker Ross Health&Social Care only operates in the UK and can only process applications from candidates who are currently a resident and eligible to work in the UK.

Whilst we endeavour to contact you following your response due to the high volume of applications this cannot always be possible. If you have not had notification within 7 days unfortunately your application has not been successful.

This vacancy is being advertised on behalf of Barker Ross Group who is acting as a recruitment agency.

All communication with us is subject to the conditions outlined in our privacy notice.

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