Barker Ross Recruitment - Property Manager - Buckinghamshire, Oxfordshire, Hertfordshire
The property manager will provide a comprehensive housing management service for a portfolio of properties. This is a customer facing role and the successful candidate will be an ambassador for our client and their clients. To deliver the highest level of customer service at all times.
Locations: Buckinghamshire, Oxfordshire, Hertfordshire
Start: ASAP
Hours: 37.5 (Mon-Fri)
Salary: £30,000
Duties
- Implement the instructions and meet targets set by the Contract Manager to ensure client expectations are met.
- Conduct all property management duties for the portfolio including full void turnaround - viewings, sign ups, mutual exchanges, processing renewals, arranging inventory and check out appointments, managing ASB, serving legal notices and attending court where required.
- To deal with incoming telephone calls and give support when needed
- Maintaining central calendars, organizing meetings, providing supporting documentation and if required taking and distributing minutes
- To process all incoming and outgoing correspondence from tenants and the client.
- To process, present and support monthly client reporting.
- To carry out estate inspections ensuring all communal areas are inspected and relevant actions completed in a timely manner.
- To progress and manage all residential compliance, tenant repairs and log all repairs via Qube PM software.
- To carry out property inspection visits and pre-check out visits with tenants for the portfolio.
- Keep and maintain all tenancy records up to date.
- Assist other colleagues to work as part of a team from time to time offer cover where instructed by the Contract Manager.
- Develop positive and effective relationships and ensuring that excellent customer service is delivered at all times.
- To have the ability to work from home when required.
Required Skills
- A good understanding and knowledge of Affordable rent unit management, residential lettings and the property industry
- Knowledge of housing legislation and current practice
- Experience of working in front line Housing Management
- Ability to work as part of a team
- Resilience to manage in an ever changing environment
- Excellent IT skills (Word and Excel)
- Be able to perform a whole range of housing management, including voids, sign ups, estate inspections and reporting repairs.
- Be able to work proactively under own initiative
- Good communication skills
- Excellent performance report writing skills
- To be able to work as part of a team and on an individual basis.
- To be proactive in identifying personal training needs.
- Excellent work and diary management skills.
- Car user - travel to sites will be required
