Location: Lincoln, Lincolnshire
Salary: Up to £8.50 per hour
Posted: 8 months ago
Contract Type: Temporary or Contract
Industry: Office Support
Contact Name: Ellie Uttley

OOH Customer Service Advisor - Lincoln

Job Description

Our client based in Lincoln is looking for an Out of Hours Customer Service Advisor to join their team as soon as possible to assist with a project they are currently working on for the Lincolnshire County Council.

You will be the first point of contact for emergency calls relating to adults and children's social care and you will be dealing with calls from both professionals and members of the public. These calls will be of a sensitive nature and you will be required to gather and process information efficiently and accurately, as well as complete general day to day administration tasks.

We are currently recruiting for 1 position at 25 hours per week, to work on a temporary on going basis. Hours will vary and will fall within the core hours of:-

  • Monday to Thursday 17:30 - 24:00
  • Friday to Sunday 17:30 - 08:00

The pay rate for the role will be £8.50 per hour.

We are looking for people who have:-

  • A passion for delivering excellent customer service
  • Excellent communication skills
  • Flexibility and a willingness to work evenings, weekends and overnight
  • A polite telephone manner
  • Patience and the ability to display empathy and compassion to others
  • Good IT skills with a competency in using Microsoft Office programs

Please send your CV in the first instance or call the Lincoln Office today on 01522 551910 for more information!


This vacancy is based in the United Kingdom. Barker Ross Staffing Solutions only operates in the UK and can only process applications from candidates who are currently a resident and eligible to work in the UK.

Whilst we endeavour to contact you following your response due to the high volume of applications this cannot always be possible. If you have not had notification within 7 days unfortunately your application has not been successful.

This vacancy is being advertised on behalf of Barker Ross Group who is acting as a recruitment agency.

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