Location: Rugby, Warwickshire
Salary: £23000 - £28000 per annum + plus benefits
Posted: 9 months ago
Contract Type: Permanent
Industry: Office Support
Contact Name: Russ Malin

IT Service Delivery Engineer

Job Description

We are working with a global electronics manufacturer who is seeking to recruit an IT Service Delivery Engineer on a fixed term contract basis. This is an exciting opportunity to join one of the organisations fastest growing business area with a focus on Aerospace & Defence and Medical markets. Your core responsibility is to be the first point of contact for IT issues. Take ownership of IT issues and follow them through to ensure they are complete even if passed to another colleague in the IT team.

This is a fixed term contract until February/March 2022.


£25,000 to £28,000 per annum

Pension scheme

Training and development opportunities


Work within a virtual team to provide support to staff around the global with IT issues escalating where necessary to other teams. You are responsible for any escalated calls and will ensure that these are resolved acceptably to both parties.

Support local systems such as servers, storage telecoms and networking.

Manage company phone systems and time clock systems.

Responsible to ensure adequate backups are completed.

Monitor the availability of global systems through existing portals and log/resolve/escalate issues.

Providing technical assistance and training to computer users on the application software, hardware and computer services.

Responsible for IT hardware and software inventory.

Liaise with vendors and suppliers on software, hardware, telecommunication for leased line and telephone system to maintain proper relationship for better maintenance and support for local systems.

Our ideal candidate

Effective time management

Strong team focus

Logical, thorough and process based delivery style

Precise and have attention to detail, meeting commitments and delivering continual improvement within communicated and well managed budgetary restrictions

Knowledge of Microsoft Windows client and server operating systems.

Knowledge of VMware Vsphere infrastructure.

Knowledge of HP server and storage technologies.

Experience of working in a global multinational company

Knowledge of VOIP systems

If you are interested in this role please apply today?


This vacancy is based in the United Kingdom. Barker Ross Staffing Solutions only operates in the UK and can only process applications from candidates who are currently a resident and eligible to work in the UK.

Whilst we endeavour to contact you following your response due to the high volume of applications this cannot always be possible. If you have not had notification within 7 days unfortunately your application has not been successful.

This vacancy is being advertised on behalf of Barker Ross Group who is acting as a recruitment agency.

All communication with us is subject to the conditions outlined in our privacy notice.


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