Location: Richmond upon Thames, London
Salary: £28000 - £30000 per annum
Posted: 9 months ago
Contract Type: Temporary or Contract
Industry: Health & Social Care
Contact Name: Colette Niles

Housing First Worker - Rough Sleepers / Homeless - Richmond

Job Description

Our client is one of the largest providers of supported accommodation services various clients such as young people, clients with a history of homelessness, mental health or substance misuse issues. They aim to help vulnerable people find opportunities to change their lives and futures.

Position Available: Housing First Worker - Rough Sleepers / Homeless - Richmond, £28-30kpa, 37.5 hours per week. 3-4 months ongoing POSSIBLY GOING PERM.

About the service:

Housing First is a service that provides independent tenancies with registered social landlords via the council nomination process and intensive personalised support to rough sleepers who have not

progressed through any supported accommodation pathway. Accommodation is sourced by Local Authorities for clients who would not typically be deemed as 'housing ready'. By adopting a flexible, creative and personalised approach, Housing First aims to support individuals to manage their tenancies in the community and improve their quality of life.

Role Purpose:

To be responsible for the day to day delivery of the service; managing a small caseload of clients that have complex needs with the overall goal of supporting them to sustain accommodation.

To provide support to clients, tailored to individual needs and aspirations, with clients being able to choose, as far as possible, what, how and when support is delivered.

To deliver motivational and engaging psychosocial interventions to improve symptoms, functioning, quality of life, and social inclusion.

To provide ongoing and intensive support to help your clients set up their home and maintain their tenancy.

You will offer support to help them engage with health and social care services, however this engagement will be optional for clients. Support will be offered in the person's homes as well as in the community.

This role will be required to think differently and implement service innovations by developing and managing positive, collaborative relationships with many partners and stakeholders that will have different perspectives and interests.

This role will be required to create cohesion across the various teams, by demonstrating a strong work ethic and ability to take initiative in proactively resolving issues and creating solutions to meet the needs of the service users.

You will be responsible for managing your own caseload and hours and will require excellent time management skills, a proactive approach to your work and the ability to prioritise.


Experience required:


  • Experience of working with people that are homeless and/or rough sleeping - working on shifts

with outreach teams or tenancy support. Must have a good understanding of the risk management and planning needed when working in an outreach environment.

  • Good practical understanding of mental health and substance misuse and the interventions used to engage people with treatment and support.
  • Emotional resilience to deal with challenging behaviour and to facilitate ongoing constructive

engagement with clients.

  • Experience of assertive engagement with entrenched complex needs, able to work alongside

outreach teams to build positive relationships with clients.

  • Experience of multi-agency work, assessment of needs, and delivery of evidence-based

interventions to support and empower people who are experiencing problems with substance

misuse, poor sexual health, unhealthy relationships and hidden harm including unresolved trauma

  • A creative, solution-focused approach to overcoming challenges.
  • Ability to accurately record service user information, a good understanding of case management

notes and planning.

  • An understanding of clinical and therapeutic intervention models and the ability to deliver these on a 1-2-1 basis and monitor using outcome measurements and monitoring tools.
  • An understanding of GDPR, client confidentiality and data management.
  • Case coordination in a multi-agency setting and building creative relationships with partners, leading on case management of the client on behalf of the company.
  • Experience of support planning and risk assessing processes, appropriate to clients with enduring

complex needs.

  • Demonstrable understanding of safeguarding, knowledge of legislation and practice.
  • Experience of lone working and risk management.
  • A commitment to learning and continuous improvement of self and service.

How to apply:

If you feel that you fully meet the above outlined criteria for this role and would like to apply for this post, please forward your CV for consideration to and 07824016243

*Please note the above outlined experience is the 'minimum' first stage criteria for this role, we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position.


Disclaimer: This vacancy is based in the United Kingdom. Barker Ross Health&Social Care only operates in the UK and can only process applications from candidates who are currently a resident and eligible to work in the UK.

Whilst we endeavour to contact you following your response due to the high volume of applications this cannot always be possible. If you have not had notification within 7 days unfortunately your application has not been successful.

This vacancy is being advertised on behalf of Barker Ross Group who is acting as a recruitment agency.

All communication with us is subject to the conditions outlined in our privacy notice.

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