Location: Syston
Salary: Up to £35000 per annum
Posted: about 1 year ago
Contract Type: Permanent
Industry: Industrial
Contact Name: Leicester Industrial

Customer Service Manager

Job Description

Barker Ross are currently recruiting for their well-known client within the LE7 Syston area. Due to considerable growth within the business and thriving through the pandemic they are looking to take on a Customer Service Manager.

Job duties:

  • To professionally manage all commercial aspects of the client relationships, including day to day contact, pricing, negotiations, and contract renewals.
  • To ensure as a business, we measure and report on all customer contractual KPIs.
  • To fully own all aspects of running/presenting at internal and client meetings, taking full responsibility for performance tracking, data creation, development of the client road map and growing of the account.
  • Responsible for daily monitoring of the flow of orders through the various systems, taking accountably for addressing and finding resolutions to issues, problem solving in a fast-paced environment.
  • Manage and undertake regular reviews with direct reports.
  • Take full responsibility for identifying areas of improvement, waste, or sub optimal commercial performance and present/drive these improvements internally and with the customer.


  • Free onsite parking
  • Onsite canteen
  • Working for a reputable company
  • Local amenities close by
  • £35,000 annual salary
  • 8 - 5 hours with 1 hour lunch

How to Apply for the role: In the first instance please forward your CV. For more information or to fast track your application today call 0116 204 2600. All successful candidates will be contacted within 14 days of us receiving your CV.

REFER A COLLEAGUE - If you feel that this vacancy is not suitable for you or that you are happy with your current position, we would like to offer you the opportunity to recommend someone to us. If you have recommended that your friend or colleague telephones our offices, please advise them to state your name so that we can log your recommendation

From the background of: Warehouse, Warehouse Operatives, Industrial, Food production, Manufacturer, Factory, Driving, Line Manager, Picking, Packing, Fort lift, Order Picker, Order Packing, Production Operative, Assembly Operatives, Supervisory, Cleaner, Machine Operatives, FLT Drivers. Do you live in: Leicester, Whetstone, Enderby, Lutterworth, Coalville, Braunstone, Wigston, and Leicestershire.


This vacancy is based in the United Kingdom. Barker Ross Staffing Solutions only operates in the UK and can only process applications from candidates who are currently a resident and eligible to work in the UK.

Whilst we endeavour to contact you following your response due to the high volume of applications this cannot always be possible. If you have not had notification within 7 days unfortunately your application has not been successful.

This vacancy is being advertised on behalf of Barker Ross Group who is acting as a recruitment agency.

All communication with us is subject to the conditions outlined in our privacy notice.

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