Location: Sunderland
Salary: Up to £10.59 per hour
Posted: 21 days ago
Contract Type: Temporary or Contract
Industry: Office Support
Contact Name: Ellie Uttley

Customer Service Advocate

Job Description

Sunderland City Council are looking for 2 friendly and enthusiastic Customer Service Advocates to join their team!

It is preferable to have had previous Housing and Council Tax benefit / Council Tax experience To help, advise and direct customer's calls.

The purpose of this job is:

  • To help, advise and direct customer's calls.
  • To deliver a high quality service, by listening and helping the customer and exceeding their expectations
  • To resolve customer enquiries with the aim of satisfying customers within a single contact.

37 hours a week

If you feel this is the ideal role for you, please apply with your CV in the first instance to or call me on 01522 551910

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