Location: Hinckley, Leicestershire |
Salary: £24000 - £27000 per annum + plus benefits |
Posted: about 1 month ago |
Contract Type: Permanent |
Industry: Office Support |
Contact Name: Russ Malin |
Russ Malin
Recruitment Consultant - Office Support
- Email: russmalin@barkerross.co.uk
- Phone: 0116 366 6182
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Customer Service Advisor
Job Description
This is an exciting opportunity to join one of the region's leading engineering solution providers. Established in the USA in the 1970's they are experiencing steady growth throughout the UK, and overseas, and this is a key appointment to an established and successful technical team.
This role will suit a candidate that has worked in a technical / engineering environment previously.
Benefits
£24,000 to £27,000 per annum
26 days holiday plus statutory days
Pension scheme
Opportunities for career progression
Duties include
Manage our customer's queries and requests via various channels including inbound, phone support and email
First point of contact for our clients and partners (by phone, and in writing) for Sales and Service
Active phone sales of spare parts and consumables
Establish and maintain a close relationship with customers, partners and suppliers
Order management: order processing and preparation of offers for our spare parts and consumables in close cooperation with our European team and departments. Also providing back up to other EMEA regions as required
Implementation and support of campaigns and promotions by phone and email
Master data maintenance (Microsoft Dynamics AX)
Processing spare part returns including generating the necessary bookings and refunds
Our ideal candidate
Previous experience within a technical / engineering environment
Knowledge of CNC machining, machine tools, cutting tools or similar is desirable but not essential
IT literate
Excellent interpersonal and communication skills
Self-starting and driven
Technical aptitude with the ability to understand, after training, a complex product range
If you are interested in this role please apply today!
#weareBRG
This vacancy is based in the United Kingdom. Barker Ross Staffing Solutions only operates in the UK and can only process applications from candidates who are currently a resident and eligible to work in the UK.
Whilst we endeavour to contact you following your response due to the high volume of applications this cannot always be possible. If you have not had notification within 7 days unfortunately your application has not been successful.
This vacancy is being advertised on behalf of Barker Ross Group who is acting as a recruitment agency.
All communication with us is subject to the conditions outlined in our privacy notice.
