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Location: Leicestershire
Salary: Up to £20000 per annum + + Bonus
Posted: 22 days ago
Contract Type: Permanent
Industry: Logistics
Contact Name: Malgorzata Kogut

Customer Service Advisor

Job Description

Barker Ross are actively recruiting for Customer service advisors in Le4.

Key details :

    • Answering calls and emails as part of a fast-paced Customer Service Team, reporting to the Customer Services Manager.
    • Manage any queries, feedback or escalations with manufacturers or third-party delivery companies.
    • Create open dialogue through strong relationships within the key departments within the company, to continually deliver and improve the front-line customer experience.
    • Ensure each customer has a positive experience and will become a repeat customer.
    • Deal with day to day administration tasks within the department.
    • To optimise the performance of the Customer Services Team by continually improving our customer's experiences.
    • Proactively and demonstrably contribute to Customer Service initiatives as advised by your Management Team.

Job Type: Full-time, Ongoing work

Salary:

£20, 000 per annum +Bonus

Working pattern:

  • You will work Monday to Friday 9am - 5:30pm with two weekend days per four-week period.

Experience:

  • Admin/Customer service experience is ideal

If interested, please apply and for more information please call ALEX/KANE on 0115 8960 888 or email your cv to alexislip@barkerross.co.uk

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