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Location: Newark, Nottinghamshire
Salary: Up to £8.91 per hour
Posted: 14 days ago
Contract Type: Temporary or Contract
Industry: Office Support Office Support
Contact Name: Ellie Uttley

Customer Service Administrator - Newark

Job Description

Our well established client based in Newark is a supplier of cosmetics and perfumes. They are currently seeking an experienced Customer Service Administrator to join their team as soon as possible.

This will be a temporary on going role to begin with but could lead to a permanent position for the right candidate. Working hours will be 8am-4pm Monday to Friday with a pay rate of £8.91 per hour (this will be reviewed after 1 month).

Reporting to the Customer Service Manager, duties of the role will include:-

  • Ensuring all customer enquiries are answered daily via email, telephone and Facebook
  • Contacting customers when needed
  • Updating reports for replacement and mistake orders
  • Dealing with out of stock orders
  • Dealing with returns and DHL lost parcels
  • Dealing with trade orders and adding them to the system
  • Checking and replying to Trustpilot and Amazon reviews
  • Checking and leaving eBay feedback
  • Reporting any issues to the Customer Service Manager
  • Ensuring compliance with health and safety regulations
  • Assisting in dispatch when needed

To be considered for the role you must have experience within office administration/customer service, be IT literate and have your own transport in order to reach the location of the site.

Please apply with your CV in the first instance or call Barker Ross Lincoln on 01522 551910 for more information.

#weareBRG

This vacancy is based in the United Kingdom. Barker Ross Staffing Solutions only operates in the UK and can only process applications from candidates who are currently a resident and eligible to work in the UK.

Whilst we endeavour to contact you following your response due to the high volume of applications this cannot always be possible. If you have not had notification within 7 days unfortunately your application has not been successful.

This vacancy is being advertised on behalf of Barker Ross Group who is acting as a recruitment agency.

All communication with us is subject to the conditions outlined in our privacy notice.

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