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Location: Tamworth, Staffordshire
Salary: Up to £8.87 per hour
Posted: 19 days ago
Contract Type: Temporary or Contract
Industry: Office Support Office Support
Contact Name: Ellie Uttley

Customer Care Advisor - Tamworth

Job Description

Our client based in Tamworth is a well established food and distribution company, currently seeking several Customer Care Advisors to join their team as soon as possible.

The roles will be temporary for 8 weeks (until 31st December) to cover a busy period of workload with a pay rate of £8.87 per hour.

The roles will be full time working 9am - 5pm or 8am - 4pm Monday to Friday on a rota basis. Saturday and Sunday working may also be required, however you will receive a day off during the week and so candidates will need to be flexible with this.

Candidates that are considered must be able to work Saturday 21st December, Saturday 28th December and Boxing Day.

Duties of the role will include:-

  • Taking inbound calls for delivery time queries
  • Dealing with enquiries from existing customers from schools, hospitals, hotels etc.
  • Making outbound calls providing stock updates to existing customers and providing alternatives where needed
  • Using the internal system to guide the customer
  • Managing a high level enquiry line
  • Providing customer care

In order to be considered for this role it is essential that you are happy to work in a highly telephone based role, can provide a high level of customer service and have experience within a call centre, retail environment etc. and that you are PC literate.

Please apply in the first instance or call Barker Ross Lincoln today on 01522 551910 for more information!

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This vacancy is based in the United Kingdom. Barker Ross Staffing Solutions only operates in the UK and can only process applications from candidates who are currently a resident and eligible to work in the UK.

Whilst we endeavour to contact you following your response due to the high volume of applications this cannot always be possible. If you have not had notification within 7 days unfortunately your application has not been successful.

This vacancy is being advertised on behalf of Barker Ross Group who is acting as a recruitment agency.

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