Location: Northumberland, England
Salary: Up to £10.41 per hour
Posted: 9 months ago
Contract Type: Temporary or Contract
Industry: Office Support
Contact Name: Ellie Uttley

Covid 19 Support Officer

Job Description

My client requires Support Officers to educate and explain COVID-19 Secure guidelines in the public realm and for business premises. Working within a PublicSector Environment, your responsibilities will include:

3.1 To liaise with members of the public and give advice signposting members of the public and businesses to Covid 19 legislation and government guidance in a courteous manner ensuring that the Council's customer care policy is adhered to at all times.

3.2 To attend tasking meetings and report daily activity and intelligence and information from daily visits using appropriate methods.

3.9 The carrying out such duties as may be required, including work outside normal office hours.

3.10 To maintain agreed performance targets and to meet the requirements of relevant performance.

3.13 To undertake any other duties of a similar nature commensurate with the level of the post as required by the Environmental Health Manager.

4.0 Primary Covid - 19 Duties

4.1 To direct pedestrians and managing pedestrian one-way systems and guide pedestrians through exit and entry points where necessary.

4.2 To check and promote the visibility of COVID-19 Secure messaging and signage.

4.3 To hand out face coverings and hand sanitiser where supplied.

4.4 To clean touch points where appropriate

4.5 To engage with customers to encourage compliance with Covid Secure measures.

4.6 To distribute supporting material to businesses and VCSE organisations on how they can best comply with the legislation.

4.7 To visit business premises and other Voluntary Community & Social Enterprise (VCSE) premises to offer advice and guidance on how to operate safely and in accordance with Covid legislation and ensure businesses are following guidance and regulatory requirements with respect to COVID safety

4.8 To persuade businesses to comply with government guidelines in relation to operating safely, data collection as necessary, the use of relevant phone apps and assist them in overcoming any perceived barriers

4.9 To use appropriate methods to report activity and escalate concerns to COVID Safe Trading Officers for further action.

4.10 To detail and report queries to COVID Safe Trading Officers for further support using equipment provided.

4.11 To report any vandalism, graffiti and any environmental and community safety problems and act as the 'eyes and ears' of the Police and Council.

4.12 To be flexible with regard to working arrangements as the service delivers daytime, evening, Sunday and Bank Holiday enforcement.

  • To liaise with the Police as necessary.

4.14 To undertake any training and development as required.


This vacancy is based in the United Kingdom. Barker Ross Staffing Solutions only operates in the UK and can only process applications from candidates who are currently a resident and eligible to work in the UK.

Whilst we endeavour to contact you following your response due to the high volume of applications this cannot always be possible. If you have not had notification within 7 days unfortunately your application has not been successful.

This vacancy is being advertised on behalf of Barker Ross Group who is acting as a recruitment agency.

All communication with us is subject to the conditions outlined in our privacy notice.

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