Location: Milton Keynes, Buckinghamshire
Salary: £18000 - £22000 per annum
Posted: 18 days ago
Contract Type: Permanent
Industry: Office Support
Contact Name: Tanya Lyons

Client Services Representative - Key Account Representative

Job Description

Barker Ross is currently looking for Sales Accounts Representative for a Client based in Kiln Farm, Milton Keynes.

Job Summary:
Supports the Account Managers and publishers to ensure timely setup of POD titles and advise on other services to achieve sales growth targets.

Working hours:
Monday - Friday (you will need to be flexible with the hours)

Essential Physical Demands:
▪ Ability to work flexible hours.
▪ Standard office environment and mainly sedentary work.
▪ Ability to travel if required.

Essential Job Duties:

▪ Providing daily support to assigned Publishers, Team Members, Supervisor and Account Managers and efficiently and accurately.

▪ Ensure the timely integration of new content ingestion.

▪ Support of targeted promotions, aimed at generating additional content ingestion and/or drive volume.

▪ Maintain up to date and accurate knowledge on the full range of Ingram services, to be able to advise publishers appropriately.

▪ Maintenance of systems including iCMS, CSS etc. to ensure publisher requirements are recorded and actioned accurately.

▪ Liaison with internal teams, both in the UK and US, as necessary, to meet the needs of publisher.

▪ Assisting customers with XLS and/or EDI Implementation as appropriate.

▪ Coordinating client reporting as required.

▪ Supporting the drive for sales growth via effective execution of existing orders and advising clients appropriately about Ingram's range of products and services.

▪ Attending publisher meetings with Account Managers in person or virtually as appropriate and client training on systems where appropriate.

▪ Proactive signposting of new publishers to and/or migration of existing LSUK accounts to Ingram Spark as appropriate or directed by management.

▪ Maintain all mandatory training within required timelines and any ad-hoc training required or allocated.

▪ To be responsible for your own Health and Safety and be aware of factors affecting your colleagues to maintain a safe environment. To report any accidents, potential hazards to your Line Manager immediately.

▪ Any other duties as required in line by managers from time to time, and commensurate with role and responsibilities

If you would like to be considered for this role please give us a call on: 01908 695 959 option 1 or send your CV to:


This vacancy is based in the United Kingdom. Barker Ross Staffing Solutions only operates in the UK and can only process applications from candidates who are currently a resident and eligible to work in the UK.

Whilst we endeavour to contact you following your response due to the high volume of applications this cannot always be possible. If you have not had notification within 7 days unfortunately your application has not been successful.

This vacancy is being advertised on behalf of Barker Ross Group who is acting as a recruitment agency.

All communication with us is subject to the conditions outlined in our privacy notice.

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