Location: Gloucester, Gloucestershire
Salary: £18000 - £195000 per annum + plus retainer when covering out of hours
Posted: 8 months ago
Contract Type: Permanent
Industry: Property & FM, Property & FM Property & FM Property & FM Property & FM
Contact Name: George Lumor

Building Support Assistant

Job Description

Building Support Assistant

Location: Glocester

Salary: £18,000-£19,500 (plus retainer when covering out of hours)

Hours: 40 hours per week

Report to: Hard Service Manager

Job Purpose:

To play an important role in the Hard Facilities Management (HFM) Services team for the accommodation Derwent FM operate on behalf of the University of Gloucestershire, ensuring compliance through good working practice. This is a fast-paced role, to carry out planned and reactive maintenance and requires excellent communication and interpersonal skills as it is a customer-facing role.

Key Accountabilities

To ensure the provision of safe accommodation for the Occupiers in accordance with the University's requirements as set out in the Service Level Agreement (SLA);

To be a member of a team providing direct service on a rota who collectively cover the hours 08:00-18:00 (Monday-Friday). This post will alternate between 08:00 - 17:00 and 09:00 - 18:00 on a weekly basis. There is an expectation to be flexible at times and work the occasional weekend (arrival/departure weekends) or additional hours as cover, for which Time Off In Lieu (TOIL) or overtime will be offered. Out of hours cover (via phone) alternates between operatives for emergency attendance (only), for which a daily retainer is paid in addition to salary regardless of attendance;

To be compliant with all applicable laws, codes of practice and statutory requirements, protecting the health and safety of students, staff and visitors to the facilities;

To support the Planned Preventative Maintenance (PPM) Programme and the Life Cycle Replacement schedule where appropriate, to ensure compliance with the performance requirements and to reflect the Asset Register;

To carry out planned and reactive maintenance to ensure that the facilities are available, safe, functional and comfortable for the Occupiers and a pro-active approach to preventative maintenance/inspections such that breakdowns and failures are minimised;

To report, record and resolve (where possible) maintenance defects within the required timeframe. To understand the key business priorities and performance indicators related to

To assist and lead inductions for members of on-site gym

To assist and lead inductions of contractors when attendance is required

To develop commitment to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken;

All employees are required by Section 7 of the Health and Safety at Work Act to take reasonable care of their own health and safety and that of others who may be affected by their acts or omissions;

To undertake any such additional duties which are reasonably commensurate with the level of this post.


Experience across a broad range of mechanical and electrical building systems.

An understanding of water management processes, including L8 awareness.


Qualified and/or experienced in a specific trade ( and electric)

If available please give George at Barker Ross Recruitment a call on 02037577048 or 07432157726


Disclaimer: This vacancy is based in the United Kingdom. Barker Ross Recruitment only operates in the UK and can only process applications from candidates who are currently a resident and eligible to work in the UK.

Whilst we endeavour to contact you following your response due to the high volume of applications this cannot always be possible. If you have not had notification within 7 days unfortunately your application has not been successful.

This vacancy is being advertised on behalf of Barker Ross Group who is acting as a recruitment agency.

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