An opportunity has arisen for Branch Assistant Technician at a global specialist supplier of OEM solutions of based in Nottingham
The Branch Assistant is responsible to the Branch Manager to support the daily operations of the Branch. It is estimated that the training period necessary for this position will be 6 months but will be dependent on the individual. The trainees' progress will be monitored weekly during a review with the Branch Manager.
After a successful training period the Branch Assistant will be able to demonstrate the following skills,
The Branch Assistant will communicate with customers and suppliers verbally either face-to-face in the branch or using the telephone; using electronic media by sending and receiving e-mails or the facsimile machine. Using the appropriate media the Branch Assistant will, at all times be polite, courteous and accurate.
The Branch Assistant will assemble a hose either from a pattern, or from a drawing supplied by the customer. It will therefore be essential that the Assistant can accurately identify the hose and fittings, read and understand the Hydroscand Swaging Manual and safely operate the hose saw, skiving equipment and crimping machine.
The Assistant will be expected to demonstrate the ability to identify components and equipment brought into the Branch and either supply from stock or accept and process a customer order. Counter sales will involve customer account sales, cash sales or credit card sales.
The assistant will be able to produce a customer quotation and follow the process with the customer from their initial enquiry through to an order. The assistant will be responsible to follow up the quotations in a timely manner and obtain feedback regarding the outcome, the feedback must be communicated to the Branch Manager, the Regional Sales Manager and the customer record card be updated.
The assistant will be proficient in the use of the Company computer system for processing customer quotations, sales orders, purchase orders, transfers between branches, stock management and control.
The Branch Manager and the assistant are expected to operate as a team to ensure that customers are contacted regularly to ensure that a high level of interaction takes place ensuring that the customers' needs are met at all times and that their expectation is exceeded.
Working hours are 8.30am to 5pm Monday - Friday
Salary for this role is £17-20K
For immediate consideration please send your CV without delay to email@example.com or call 07718 763550.
This vacancy is based in the United Kingdom. Barker Ross Staffing Solutions only operates in the UK and can only process applications from candidates who are currently a resident and eligible to work in the UK.
Whilst we endeavour to contact you following your response due to the high volume of applications this cannot always be possible. If you have not had notification within 7 days unfortunately your application has not been successful.
This vacancy is being advertised on behalf of Barker Ross Group who is acting as a recruitment agency.
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