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I have been liaising with Barker Ross for some time now over the night cover for my unit. My named consultant has provided consistent cover for the requests that I have made and they have always got back to me very quickly. Barker Ross are very efficient and they will periodically send me emails with the plans for shift cover and clarify that the hours are still correct. I have made some requests at very short notice and they have always managed to find cover. We have used 2 workers, one of which has become more regular which helps both staff and service users here as there is a continuity of staff and relationships can be more easily established making the work done more effective. I have used the out of hours service with my Consultant and again she has always got back to me very promptly. Emailing my consultant is the easiest way to communicate as there is a trail of discussions, but when I have spoken to her, she has always been very bright, helpful and accommodating. I have been very pleased with the service received from Barker Ross and the staff that she has allocated to us.
Alison Gregory, Project Manager, NCHA - Lombard Street
Every time we have phoned to cover shifts, the staff sent have been fantastic and we have had excellent reports from our own staff.
B. Birks Nursing Home Manager