- We are constantly in contact with all of our candidates to keep them informed of changes made to our procedures, this includes workplace risk assessments and best practice guidance as advised by Public Heath England.
- All candidates are supplied with additional PPE if required or requested, these include face masks and disposable gloves.
- When possible, candidates have temperature checks carried out prior to starting work to check for fever, one of the key symptoms of the virus.
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- There is no interruption to our services but we have had to make several changes to the way that we work.
- Throughout the crisis our teams have been working from home, this includes back office support and all central services to ensure that weekly payments to our workers are not affected.
- Phone support is still offered 24 hours a day, 7 days a week.
- In recent years we moved our registration process online and created site specific e-training induction modules to ensure that applicants can still register at home and become 'site ready' before starting work.
To enable our teams to start working from our branch locations, we have carried out a COVID-19 risk assessment in each location and shared the results with the people who work here:
- We have cleaning, handwashing and hygiene procedures in line with guidance.
- Workers are advised to wash their hands regularly with soap and water for at least 20 seconds.
- Hand sanitiser gel, antibacterial hand soap and wipes available.
- Thorough and regular cleaning rota in place.
- Regular cleaning of desks and personal equipment must be carried out regularly and at the end of the day.
- Touch points reduced throughout the workplace.
- We have taken all reasonable steps to help people who are able to, work from home and reduce the occupancy in the workplace to essential workers only.
We have taken all reasonable steps to maintain a 2m distance in the workplace
- One-way systems that are in place, must be followed.
- Staggered start and break times, to reduce congestion at the access/egress points and break areas.
- Social distancing floor markings in walkways. Reduced occupancy in welfare areas such as kitchens and toilets. Hot desking is prohibited. Desks spaces reduced to maintain social distancing.
- Where people cannot be 2m apart, we have done everything practical to manage transmission risk
- Workers advised to work side-to-side or back-to-back working where possible.
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